NIHST
Policies

Student Complaint & Grievance Procedure

[DRAFT — pending attorney + WERCS review] A student who has a complaint about the school is entitled to a fair, documented resolution process.

How to file

Submit a written complaint to NIHST WORX Academy at the contact address below. We acknowledge receipt and respond in writing within [CONFIRM number] business days.

Appeal and external escalation

If the resolution is unsatisfactory, the student may appeal to school leadership, and may escalate to the state agency that authorizes the school: the Washington Workforce Training and Education Coordinating Board (for WA students) or the Oregon Higher Education Coordinating Commission, Office of Private Career Schools (for OR students). [CONFIRM the exact agency, address, and process.]

Questions about this policy? Contact National Institute for Hazardous-Location Safety Technicians at [email protected].